Privacy Policy

This Privacy Policy explains how Libra24, operated by One or Zero Inc., collects, uses, and protects customer information.

Information we collect

When customers place an order, we may collect information required to process the purchase, including name, email address, billing details, order details, and any information required by the checkout process.

How we use information

We use customer information to process orders, deliver digital products, provide customer support, prevent fraud, protect copyrighted content, improve our website, and communicate with customers about their purchases.

Payment information

Payments are securely processed by Stripe. Libra24 does not store full credit or debit card details on its own servers. Payment processing is handled by Stripe according to its own security and privacy practices.

Digital watermarking

To protect copyrighted content, PDF files may include a digital watermark with customer information such as name and email address. This watermark helps discourage unauthorized sharing and protects authors and publishers.

Analytics and marketing tools

We may use tools such as Google Analytics and Meta Pixel to understand website traffic, improve our services, measure marketing performance, and show relevant content or advertising.

Email communication

Customers may receive transactional emails related to their orders, downloads, account access, or customer support. If customers subscribe to our newsletter, they may also receive promotional emails. Customers can unsubscribe from marketing emails at any time.

Sharing information

We may share necessary information with trusted service providers that help us operate our website, process payments, deliver digital products, provide analytics, or send emails. We do not sell customer personal information.

Data security

We use reasonable technical and organizational measures to protect customer information. However, no online service can guarantee absolute security.

Customer rights

Customers may contact us to request access, correction, or deletion of their personal information, where applicable by law.

Contact

For privacy questions, please contact us at info@libra24.al.